Industrial production managers plan, direct, and coordinate the production activities required to produce the vast array of goods manufactured every year in the United States. They make sure that production meets output and quality goals while remaining within budget. Depending on the size of the manufacturing plant, industrial production managers may oversee the entire plant or just one area.
Industrial production managers devise methods to use the plant’s personnel and capital resources to best meet production goals. They may determine which machines will be used, whether new machines need to be purchased, whether overtime or extra shifts are necessary, and what the sequence of production will be. They monitor the production run to make sure that it stays on schedule and correct any problems that may arise.
Part of an industrial production manager’s job is to come up with ways to make the production process more efficient. Traditional factory methods, such as mass assembly lines, have given way to “lean” production techniques, which give managers more flexibility. While in a traditional assembly line, each worker was responsible for only a small portion of the assembly, repeating that task on every product, lean production employs teams to build and assemble products in stations or cells, so rather than specializing in a specific task, workers are capable of performing all jobs within a team. Without the constraints of the traditional assembly line, industrial production managers can more easily change production levels and staffing on different product lines to minimize inventory levels and more quickly react to changing customer demands.
Industrial production managers also monitor product standards and implement quality control programs. They make sure the finished product meets a certain level of quality, and if not, they try to find out what the problem is and find a solution. While traditional quality control programs reacted only to problems that reached a certain significant level, newer management techniques and programs, such as ISO 9000, Total Quality Management (TQM), or Six Sigma, emphasize continuous quality improvement. If the problem relates to the quality of work performed in the plant, the manager may implement better training programs or reorganize the manufacturing process, often based upon the suggestions of employee teams. If the cause is substandard materials or parts from outside suppliers, the industrial production manager may work with the supplier to improve their quality.
Industrial production managers work closely with the other managers of the firm to implement the company’s policies and goals. They also must work with the financial departments in order to come up with a budget and spending plan. They work the closest with the heads of sales, procurement, and logistics. Sales managers relay the client’s needs and the price the client is willing to pay to the production department, which must then fulfill the order. The logistics or distribution department handles the delivery of the goods, which often needs to be coordinated with the production department. The procurement department orders the supplies that the production department needs to make its products. It is also responsible for making sure that the inventories of supplies are maintained at proper levels so production proceeds without interruption. A breakdown in communications between the production manager and the procurement department can cause slowdowns and a failure to meet production schedules. Just-in-time production techniques have reduced inventory levels, making constant communication among managers, suppliers, and procurement departments even more important.
Work environment. Most industrial production managers divide their time between production areas and their offices. While in the production area, they must follow established health and safety practices and wear the required protective clothing and equipment. The time in the office, which often is located near production areas, usually is spent meeting with subordinates or other department managers, analyzing production data, and writing and reviewing reports.
Many industrial production managers work extended hours, especially when production deadlines must be met. In 2006, about a third of all workers worked more than 50 hours a week, on average. In facilities that operate around-the-clock, managers often work late shifts and may be called at any hour to deal with emergencies. This could mean going to the plant to resolve the problem, regardless of the hour, and staying until the situation is under control. Dealing with production workers as well as superiors when working under the pressure of production deadlines or emergency situations can be stressful. Corporate restructuring has eliminated levels of management and support staff, thus shifting more responsibilities to production managers and compounding this stress.